Privacy policy

At Jalia Studio, protecting your personal information is a responsibility we take seriously. This Privacy Policy explains, in a clear and practical way, what information we collect, why we collect it, and how it is handled when you use our website or place an order.

Information We Collect

When you browse or shop on our site, we may collect information that is necessary to complete your order and improve your experience, including:

Basic contact details such as your name, email address, and phone number
Shipping and billing information required to deliver your order
Order-related details, including products purchased and transaction records
Technical data such as IP address, browser type, and how you interact with our website

We limit data collection to what is relevant for providing our services and do not collect unnecessary personal information.

How Your Information Is Used

Your information is used in a straightforward and limited way to support your shopping experience:

To process and deliver your orders accurately
To communicate with you about your order, including confirmations and shipping updates
To respond to customer service requests or inquiries
To maintain and improve the performance and usability of our website
To detect and prevent fraudulent or unauthorized transactions

We do not use your personal information for advertising or marketing purposes without your prior consent.

Data Security

We apply appropriate safeguards to protect your information throughout its lifecycle.

Our website uses SSL (Secure Socket Layer) encryption, which secures the transmission of sensitive data such as personal and payment information. This means that any information you provide is encrypted during transfer and protected against unauthorized access.

While no online system can be guaranteed to be completely secure, we continuously monitor and improve our security practices to reduce risks and maintain data integrity.

Sharing of Information

We handle your personal information with care and do not treat it as a commodity.

We do not sell or trade your personal information under any circumstances
Your data is only shared when necessary with carefully selected third-party service providers, such as payment processors and shipping partners
These partners are required to use your information solely for service fulfillment and to maintain appropriate data protection standards

We do not share your information for third-party advertising without your explicit permission.

Cookies & Website Technologies

To ensure the site functions smoothly and efficiently, we may use cookies and similar technologies to:

Remember your preferences and settings
Support essential website functionality
Understand how visitors use our site so we can improve it over time

You can control or disable cookies at any time through your browser settings if you prefer.

Your Choices and Rights

You have control over your personal information. Depending on applicable regulations, you may request to:

Access the information we hold about you
Correct inaccurate or outdated information
Request deletion of your data, where legally permitted

Requests can be made by contacting us directly.

Applicable Law

This Privacy Policy is governed by the applicable laws of the United States. Any matters related to data handling and privacy will be interpreted in accordance with these laws.

Policy Updates

We may update this policy from time to time to reflect changes in our operations or legal requirements. Updated versions will be posted on this page, and continued use of the website indicates acceptance of those updates.