Terms of service

These Terms of Service set out the basic rules for using the Jalia Studio website. By visiting, browsing, or placing an order, you agree to these terms. They are intended to keep the experience fair, secure, and transparent for both you and us.

1. Eligibility

By using this website, you confirm that you are legally capable of entering into binding agreements under the laws that apply to you.

2. Lawful Use

You agree to use this site only for legitimate purposes and not to engage in any activity that violates applicable laws or regulations.

3. Account Use & Responsibility

If you choose to create an account, you are responsible for keeping your login details secure and for any activity that occurs under your account.

4. Information Accuracy

You are responsible for providing accurate and complete information when placing an order, including shipping and contact details.

5. Product Presentation

We make reasonable efforts to present our products as accurately as possible. However, slight differences in color, texture, or appearance may occur due to display settings or production variations.

6. Pricing Adjustments

Prices may change from time to time without prior notice. We reserve the right to correct pricing errors even after an order has been submitted.

7. Order Review & Acceptance

We may review orders before acceptance. In certain situations—such as suspected fraud, incorrect pricing, or stock limitations—we may cancel or decline an order.

8. Payment Requirement

Orders are processed only after full payment has been successfully completed through the available payment methods.

9. Shipping Expectations

Estimated delivery times are provided for reference only and may vary depending on location and external conditions.

10. Returns & Refunds

Returns and refunds are handled according to our Refund Policy, which forms an integral part of these terms.

11. Ownership of Content

All materials on this website, including images, text, branding, and layout, belong to Jalia Studio and may not be copied or used without permission.

12. Acceptable Conduct

You agree not to misuse the website. This includes interfering with its operation, attempting unauthorized access, or introducing harmful code.

13. Service Availability

We aim to keep the website running smoothly, but we do not guarantee uninterrupted or error-free access at all times.

14. Limitation of Liability

To the extent permitted by law, we are not responsible for indirect or incidental damages resulting from the use of our website or products.

15. No Warranty

Products and services are provided on an “as available” basis, without guarantees beyond those required by law.

16. Third-Party Involvement

Certain services, such as payment processing and shipping, are handled by third parties. Their services are subject to their own terms and policies.

17. User Submissions

If you submit content (such as reviews or feedback), you grant us the right to use it for display, marketing, or service improvement purposes.

18. Right to Restrict Access

We reserve the right to limit or terminate access to the site if there is misuse, violation of these terms, or suspicious activity.

19. Policy Updates

These Terms may be updated periodically. Continued use of the website indicates acceptance of any revised version.

20. Governing Law

These Terms are governed by the applicable laws of the United States.

21. Force Majeure

We are not responsible for delays or service interruptions caused by events beyond our reasonable control, such as natural disasters or supply chain disruptions.

22. Interpretation

If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.

23. Entire Agreement

These Terms, together with our related policies, represent the full agreement between you and Jalia Studio regarding your use of the website.

24. Contact Information

If you have any questions about these Terms, please contact us:

Email: service@jaliastudio.com
Phone: +1 (786) 393-8232

Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)